SilverScore

The scoring standard for senior living operations.16 dimensions. One clear picture.

HIPAA CompliantSOC 2 Ready

Resident-Level Scores

Individual resident health, behavior, and quality-of-life metrics

Longevity Index

Projected health trajectory based on vitals, activity, and nutrition trends.

Social Cohesion

Measures social engagement frequency, group participation, and peer connections.

Fall Risk Probability

Predictive fall risk combining incident history, medication, and mobility data.

Cognitive Drift

Tracks subtle cognitive changes across activity patterns and engagement quality.

Emotional Stability

Behavioral pattern analysis from staff notes, activity participation, and check-ins.

Facility-Level Scores

Operational health across your entire community

Community Health Rating

Aggregate wellness across all residents - your facility's vital signs.

Litigation Risk

Incident patterns, documentation gaps, and compliance exposure in one number.

Workforce Stability

Turnover prediction, overtime trends, and staffing adequacy by shift.

Operational Efficiency

Cost-per-resident, resource utilization, and process bottleneck identification.

Occupancy Stability

Move-in/move-out velocity, waitlist health, and census trend forecasting.

Market-Level Scores

Portfolio and vendor intelligence for operators and investors

Vendor Reliability

Vendor performance scoring based on delivery, cost variance, and issue resolution.

Facility Compatibility

How well a facility's operations align with portfolio standards and best practices.

Portfolio Risk

Cross-facility risk aggregation for operators managing multiple communities.

Longevity Yield

Financial return correlated with resident outcome improvements over time.

Family-Facing Scores

Transparent metrics that build trust with families

Peace-of-Mind Score

Transparent, family-readable summary of their loved one's daily wellbeing.

Engagement Momentum

Tracks whether a resident is becoming more or less engaged week over week.

How It Works

Step 1

Upload from any system

One button. We auto-detect the source format - no mapping, no cleanup.

Step 2

We connect 25+ systems

Direct integrations with the platforms senior living actually uses.

Step 3

Cross-system analysis

Patterns that no single system can see emerge when data is unified.

Step 4

Actionable recommendations

Specific next steps with estimated financial impact, not just dashboards.

Connected systems include

PointClickCareEldermarkYardieMenuChoiceADPTELSGO ICONForesiteRealPage

Hidden Signals

The insights operators miss because no single system can see them.

Meal attendance drops predict social withdrawal 2-4 weeks early

eMenuChoice data cross-referenced with activity logs reveals isolation before staff notice it.

Activity category shifts indicate cognitive decline

When residents quietly move from complex to simple activities, the pattern is measurable.

Incident clustering reveals environmental hazards

Falls and incidents mapped by location and time expose building-level risks, not just resident-level.

Staff overtime patterns predict burnout and turnover

ADP payroll data shows which departments are 60-90 days from a staffing crisis.

Work order patterns ranked by inspection citation risk

Maintenance backlogs scored against what CMS inspectors actually cite most often.

Inspection Readiness

CMS Inspection Prep, Automated

We pull public federal inspection data for every facility in the country and cross-reference it with your work orders, incident reports, and maintenance logs.

The result: a prioritized maintenance queue ranked by what inspectors actually cite - not what feels urgent.

  • Federal inspection history analyzed by deficiency category
  • Your open work orders scored against citation probability
  • Priority queue updated daily as new data flows in
  • Regional citation trends so you stay ahead of surveyor focus areas
Sample Priority Queue
High
HVAC filter replacement - Wing B
F689 - Free from Accident Hazards
High
Handrail loose - 2nd floor hallway
F584 - Safe Environment
Med
Emergency lighting test overdue
F454 - Building Compliance
Low
Parking lot restriping
Low citation correlation

See what your data is already telling you

No integration required to start. Upload a single export file and get your first SilverScore in minutes.

HIPAA CompliantSOC 2 Ready