Table of Contents
PointClickCare + SilverOcean
What is PointClickCare?
PointClickCare is the most widely adopted cloud-based electronic health record (EHR) platform in North American senior living. Used by over 27,000 long-term and post-acute care facilities, it serves as the clinical backbone for skilled nursing, assisted living, and continuing care retirement communities.
The platform manages the full spectrum of clinical documentation: assessments, care plans, medication administration, physician orders, progress notes, and MDS submissions. For most facilities, PointClickCare is the single source of truth for resident health status and clinical compliance.
While PointClickCare excels at clinical record-keeping and regulatory compliance, it operates in isolation from the other 7 to 11 systems a facility typically uses. Dining patterns, activity participation, staffing levels, maintenance conditions, and financial data all live in separate systems with no native connection to clinical records.
What Data Does PointClickCare Hold?
- Resident demographics and admission records
- Clinical assessments (MDS, CAAs, care area triggers)
- Care plans and individualized service plans
- Medication administration records (MAR)
- Physician orders and lab results
- Progress notes and incident reports
- Fall logs and injury documentation
- Vital signs and weight tracking
- Diagnosis codes and clinical alerts
- Discharge and transfer records
What SilverOcean Unlocks
When PointClickCare data combines with other facility systems through SilverOcean, new categories of intelligence emerge that no single system can produce.
Social Withdrawal Detection
When PointClickCare clinical data combines with eMenuChoice meal attendance data and GO ICON activity records, SilverOcean can detect social withdrawal patterns 2 to 4 weeks before clinical symptoms appear. A resident who stops attending group meals and shifts from social activities to solitary ones often shows measurable clinical decline within 30 days.
Fall Risk Prediction
By correlating PointClickCare fall history and medication changes with ADP staffing data and Foresite monitoring alerts, SilverOcean identifies compound fall risk factors that no single system can see. A new sedating medication combined with a night shift staffing gap and increased hallway movement at 2 AM creates a risk profile invisible to the EHR alone.
Nutritional Decline Alerts
PointClickCare weight trends combined with eMenuChoice meal completion data reveal nutritional risk earlier than either system alone. A resident whose weight is stable but meal attendance has dropped 40% over two weeks is at risk weeks before the weight loss shows up in clinical assessments.
Survey Readiness Intelligence
Cross-referencing PointClickCare clinical documentation with CMS deficiency tag patterns and TELS maintenance records helps facilities prioritize pre-survey preparation. SilverOcean identifies which clinical areas are most likely to draw scrutiny based on regional survey trends and the facility's own documentation gaps.
Getting Started
Export your resident data from PointClickCare using the built-in report builder. Any standard CSV export of census, clinical, or incident data works.
Upload the CSV file to SilverOcean. Our auto-detection engine identifies it as PointClickCare data and maps all fields automatically - no manual configuration required.
Within minutes, SilverOcean begins cross-referencing your clinical data with any other system data you have uploaded. Insights appear in your dashboard as correlations are detected.
For ongoing intelligence, schedule regular exports from PointClickCare. SilverOcean tracks changes over time and surfaces trends that only become visible with longitudinal cross-system analysis.
SilverOcean auto-detects PointClickCare CSV exports. No manual field mapping required.
Start Your Pilot
Upload your PointClickCare data alongside other system exports and see cross-system intelligence within days. No lengthy integration, no API keys, no IT involvement.
Start Your Pilot